

After this your discs can be taken in & be ejected easier. Now follow the instructions backwards to reassemble your bluray drive & your PS4. If those become dirty, they lose the stickiness and cant grip on the disc. It has a natural stickiness to grip & pull the disc in to the drive. now grab some alcohol and a cotton piece to clean them.

You need to pull it gently, don't break it. After that, you can simply slide off the first one, second one is a bit trickier. Now take out the little plastic piece whats between the rollers. Be careful around the laser, dont damage it. Now you can see the rollers and the laser. Take out the screws that holds the plastic mechanism. Then Idisconnect the blueray drive, screwed it out, and lift it out from the housing. If your disc is BattleField 4, or other games are known to cause this problem, try another one. Disconnect and take out the power supply. Clean your disc with a microfiber cloth to ensure there for no fingerprint smudges or scratches. They became dirty and they needed some cleaning. All I did is I opened up the blueray drive and took out the rollers to clean them.

If yes, there should be something wrong with that disc. You can try another game, Blu-Ray disc, or DVD on the device to see whether PS4 can read it successfully. The PS4 doesn’t recognize the burned discs or retail/burned audio CDs. If the above method doesn’t work, you can consider whether there is something wrong with the disc.
